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- 题名/责任者:
- Design for six sigma for service / Kai Yang.
- 出版发行项:
- New York : McGraw-Hill, c2005.
- ISBN:
- 0071445552
- 载体形态项:
- xi, 452 p. : ill. ; 24 cm.
- 个人责任者:
- Yang, Kai.
- 论题主题:
- Service industries-Management.
- 论题主题:
- Service industries-Quality control-Statistical methods.
- 论题主题:
- Quality control-Statistical methods.
- 中图法分类号:
- F719
- 书目附注:
- Includes bibliographical references (p. 431-435) and index.
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