MARC状态：订购 文献类型：西文图书 浏览次数：35
- 题名/责任者:
- Crucial conversations / by Kerry Patterson, Joseph Grenny, Ron McMillan and Al Switzler = 关键对话 : 如何高效能沟通 / 克里·帕特森, 约瑟夫·格伦尼, 罗恩·麦克米伦, 阿尔·斯威茨勒.
- 版本说明:
- 影印第二版.
- 出版发行项:
- 成都 : McGraw-Hill : 四川人民出版社, 2018.
- ISBN:
- 9787220104718
- 载体形态项:
- 23, 244 pages ; 21 cm
- 变异题名:
- Crucial conversations : tools for talking when stakes are high
- 变异题名:
- 关键对话 : 如何高效能沟通
- 个人责任者:
- Patterson, Kerry, 1946-
- 附加个人名称:
- Grenny, Joseph.
- 附加个人名称:
- Switzler, Al.
- 附加个人名称:
- McMillan, Ron.
- 论题主题:
- Interpersonal relations.
- 中图法分类号:
- C912.1
- 书目附注:
- Includes bibliographical references and index.
- 内容附注:
- What's a crucial conversation? : and who cares? -- Mastering crucial conversations : the power of dialogue -- Start with heart : how to stay focused on what you really want -- Learn to look : how to notice when safety is at risk -- Make it safe : how to make it safe to talk about almost anything -- Master my stories : how to stay in dialogue when you're angry, scared, or hurt -- State my path : how to speak persuasively, not abrasively -- Explore others' paths : how to listen when others blow up or clam up -- Move to action : how to turn crucial conversations into action and results -- Yeah, but : advice for tough cases -- Putting it all together : tools for preparing and learning.
- 原版附注:
- Reprint. Originally published: New York : McGraw-Hill, c2012.
全部MARC细节信息>>