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西文图书1.The customer is key : gaining an unbeatable advantage through customer satisfaction / F71/L539
馆藏复本:1
可借复本:0 Milind M. Lele with Jagdish N. Sheth.
Wiley, c1987.
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中文图书2.垄断法则 F275.4/7488
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可借复本:1 (美) 米林德·莱利著
中国社会科学出版社 2008
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