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检索到 13 条 主题词=Customer services. 的结果    

 


所有图书 可借图书

  1. 西文图书1.Think human : the customer experience revolution in the digital age / F713.5/D869

    馆藏复本：1
    可借复本：0     Olivier Duha.
     
    (0) 馆藏

  2. 西文图书2.Supply chain management : strategy, planning, and operation / 5th ed. F274/C549.1-5

    馆藏复本：1
    可借复本：0     Sunil Chopra, Peter Meindl.
    Pearson, c2013.
    (0) 馆藏

  3. 西文非书资料3.Successful service operations management Y/F719/M595

    馆藏复本：0
    可借复本：0     Richard Metters, Kathryn King-Metters, Madeleine Pullman.
    Thomson/South-Western, c2003.
    (0) 馆藏

  4. 西文非书资料4.Customer service 3rd ed. Y/F713.5/L933-3

    馆藏复本：0
    可借复本：0     Lucas, Robert W.
    McGraw-Hill, c2005.
    (0) 馆藏

  5. 西文图书5.Customer service excellence / F713.5/M169

    馆藏复本：1
    可借复本：0     Debra J. MacNeill.
    Business One Irwin/Mirror Press, c1994.
    (0) 馆藏

  6. 西文图书6.Marketing for keeps : building your business by retaining your customers / F713.5/F985

    馆藏复本：2
    可借复本：0     Carla B. Furlong.
    Wiley, c1993.
    (0) 馆藏

  7. 西文图书7.Supply chain management : strategy, planning, and operation = 供应链管理 : 战略、规划与运作 / F274/C549

    馆藏复本：5
    可借复本：4     Sunil Chopra, Peter Meindl.
    清华大学出版社, 2001.
    (0) 馆藏

  8. 西文图书8.The customer-centered enterprise : how IBM and other world-class companies achieve extraordinary... F719/T472

    馆藏复本：1
    可借复本：0     Harvey Thompson.
    McGraw-Hill, c2000.
    (0) 馆藏

  9. 西文图书9.The innovation edge : creating strategic breakthroughs using the voice of the customer / F715/B259

    馆藏复本：2
    可借复本：0     William Barnard and Thomas F. Wallace.
    Omneo, c1994.
    (0) 馆藏

  10. 西文图书10.Customer loyalty : how to earn it, how to keep it / New and rev. ed., 2nd ed. F274/G851-2

    馆藏复本：1
    可借复本：0     Jill Griffin ; foreword by Robert T. Herres.
    Jossey-Bass, c2002.
    (0) 馆藏

  11. 西文图书11.Successful service operations management / F719/M595

    馆藏复本：1
    可借复本：0     Richard Metters, Kathryn King-Metters, Madeleine Pullman.
    Thomson/South-Western, c2003.
    (0) 馆藏

  12. 西文图书12.World-class customer satisfaction / F713.3/B282

    馆藏复本：1
    可借复本：0     Jonathan D. Barsky.
    Irwin Professional Pub., c1995.
    (0) 馆藏

  13. 西文图书13.Customer service : building successful skills for the twenty-first century / 3rd ed. F713.5/L933-3

    馆藏复本：1
    可借复本：0     Robert W. Lucas.
    McGraw-Hill, c2005.
    (0) 馆藏

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