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西文非书资料1.Successful service operations management Y/F719/M595
馆藏复本:0
可借复本:0 Richard Metters, Kathryn King-Metters, Madeleine Pullman.
Thomson/South-Western, c2003.
(0) 馆藏
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西文图书2.Successful service operations management / F719/M595
馆藏复本:1
可借复本:0 Richard Metters, Kathryn King-Metters, Madeleine Pullman.
Thomson/South-Western, c2003.
(0) 馆藏
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中文图书3.服务运营管理 F719/8470
馆藏复本:5
可借复本:4 (美) Richard Metters, Kathryn King-Metters, Madeleine Pullman著
清华大学出版社 2004
(0) 馆藏