机读格式显示(MARC)

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• 008 050523s2005 nyua b 001 0 eng

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• 040 __ |a DLC |c DLC |d DLC

• 050 00 |a HD9980.5 |b .Y36 2005

• 082 00 |a 658.4/013 |2 22

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• 099 __ |a CAL 022006003255

• 100 1_ |a Yang, Kai.

• 245 10 |a Design for six sigma for service / |c Kai Yang.

• 260 __ |a New York : |b McGraw-Hill, |c c2005.

• 300 __ |a xi, 452 p. : |b ill. ; |c 24 cm.

• 440 _0 |a Six sigma operational methods series

• 504 __ |a Includes bibliographical references (p. 431-435) and index.

• 650 _0 |a Service industries |x Management.

• 650 _0 |a Six sigma (Quality control standard)

• 650 _0 |a Service industries |x Quality control |x Statistical methods.

• 650 _0 |a Quality control |x Statistical methods.

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• 950 __ |a SCNU |f F719/Y22

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