机读格式显示(MARC)

• 000 01003nmm a2200337 a 4500

• 000 1000021651

• 001 0000407975

• 003 SCNU

• 006 m_ d

• 007 co ugu

• 008 090104s2006 nyu d eng d

• 020 __ |a 0073017272 (alk. paper)

• 020 __ |a 0073017299

• 040 __ |a SCNU |c SCNU

• 050 00 |a HF5541.T4 |b M39 2006

• 082 00 |a 651.7/3 |2 22

• 093 __ |a F718 |2 4

• 100 1_ |a Maxwell, Dorothy |q (Dorothy A.)

• 245 10 |a Phone skills for the Information Age |h [electronic resource] / |c Dorothy Maxwell.

• 250 __ |a 3rd ed.

• 260 __ |a New York : |b McGraw-Hill/Irwin, |c c2006.

• 300 __ |a 1 CD-ROM ; |c 4 3/4 in

• 500 __ |a Title form CD-ROM cover.

• 500 __ |a Book title is the same as CD-ROM.

• 516 __ |a Text.

• 650 _0 |a Telephone etiquette.

• 650 _0 |a Telephone in business.

• 907 __ |a SCNU |f SC/F718/M465-3

• 950 __ |f Y/F718/M465-3

• 991 __ |a 622009000017

• 999 __ |t C |A zxq2 |a 20090104 15:15:22 |M zxq2 |m 20090104 15:20:37 |G zxq2 |g 20090219 10:21:4