机读格式显示(MARC)

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• 008 970808s1994 ilua 000 0 eng

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• 099 __ |a CAL 022009018175

• 100 1_ |a Fisher, Judith E.

• 245 10 |a Telephone skills at work / |c Judith E. Fisher.

• 260 __ |a Burr Ridge, Ill. : |b Business One Irwin/Mirror Press, |c c1994.

• 300 __ |a xiii, 86 p. : |b ill. ; |c 26 cm.

• 440 _0 |a Business skills express series

• 650 _0 |a Telephone in business.

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