机读格式显示(MARC)
- 000 00815nam a2200265 a 4500
- 008 110706s2011 cc a 000 0 eng d
- 099 __ |a CAL 022011268450
- 100 1_ |a Dong, Shutao |9 (董树涛)
- 245 10 |a 客户关系管理系统如何为企业创造价值 / |c 董树涛著.
- 260 __ |a 北京 : |b 知识产权出版社, |c 2011.
- 300 __ |a v, 153 p. : |b ill. ; |c 21 cm.
- 500 __ |a English title from cover.
- 650 _0 |a Customer relations |x Management.
- 650 _0 |a Customer relations |x Management |x Data processing.
- 950 __ |a SCNU |f F274/D682
- 999 __ |t C |A zxq |a 20111031 11:49:31 |M zxq |m 20111202 11:45:01 |G zxq |g 20111206 10:01:18
- 907 __ |a SCNU |f F274/D682