机读格式显示(MARC)
- 000 01056nam0 2200277 450
- 010 __ |a 978-7-5096-7415-4 |d CNY58.00
- 099 __ |a CAL 012020391639
- 100 __ |a 20201127d2020 em y0chiy50 ea
- 200 1_ |a 数字商业下网络差评的服务补救机制与策略 |A shu zi shang ye xia wang luo cha ping de fu wu bu jiu ji zhi yu ce lue |d = Service recovery for negative online evaluations in digital business mechanism and strategy |f 万赫著 |z eng
- 210 __ |a 北京 |c 经济管理出版社 |d 2020
- 215 __ |a 202页 |c 图 |d 24cm
- 300 __ |a 珠海市2019-2020年度哲学社科规划课题 (立项编号: 2019YB001)
- 320 __ |a 有书目 (第188-201页)
- 510 1_ |a Service recovery for negative online evaluations in digital business mechanism and strategy |z eng
- 606 0_ |a 电子商务 |A dian zi shang wu |x 营销服务 |x 研究
- 701 _0 |a 万赫 |A wan he |4 著
- 801 _0 |a CN |b ZJU |c 20201127
- 905 __ |a SCNU |f F713.36/1044/ 2