机读格式显示(MARC)
- 000 01030nam 2200325 a 4500
- 008 000516s1999 nyua 000 0 eng d
- 020 __ |a 014028852X (pbk.)
- 020 __ |a 067088335 (hbk.)
- 050 04 |a BF637.C45 |b S78 2000
- 099 __ |a CAL 022002216971
- 100 1_ |a Stone, Douglas.
- 245 10 |a Difficult conversations : |b how to discuss what matters most / |c Douglas Stone, Bruce Patton, Sheila Heen.
- 260 __ |a New York, N.Y. : |b Penguin Books, |c c1999.
- 300 __ |a xxi, 250 p. : |b ill. ; |c 20 cm.
- 650 _0 |a Interpersonal communication.
- 650 _0 |a Interpersonal communication |x Case studies.
- 950 __ |a SCNU |f C912.6/S877
- 999 __ |t C |A zxq |a 20030502 10:09:18 |M zxq |m 20030505 09:15:13 |G zxq |g 20030505 09:15:23
- 907 __ |a SCNU |f C912.6/S877 |s 1 |b 6000340 |t 6035976