机读格式显示(MARC)
- 000 01297nmm 2200337 a 4500
- 008 050522s2001 nyu f a eng d
- 020 __ |a 0072421401 |c (with textbook)
- 100 1_ |a Fitzsimmons, James A.
- 245 10 |a Student resource CD-ROM to accompany Service management : |h [electronic resource]: |b operations, strategy, and information technology / |c James A. Fitzsimmons, Mona J. Fitzsimmons.
- 260 __ |a New York : |b McGraw-Hill, |c c2001.
- 300 __ |a 1 CD-ROM : |c 12 cm.
- 500 __ |a Book has title: Service manangement:operations, strategy, and information technology.
- 500 __ |a Title from CD-ROM cover.
- 538 __ |a System requirements for accompanying computer disc: Windows 95 or higher, Netscape Navigator 4.0 or higher, Microsoft Internet Explorer 4.0 or higher.
- 650 _0 |a Service industries |x Management.
- 700 1_ |a Fitzsimmons, Mona J.
- 907 __ |a SCNU |f SC/F719/F562-3
- 999 __ |t A |A lx3 |a 20050429 09:33:49 |M luol3 |m 20050522 08:59:06 |G luol3 |g 20050522 08:59:0