机读格式显示(MARC)

• 000 01016cam a22002654a 4500

• 001 0000448264

• 003 SCNU

• 005 20121010150300.0

• 008 070726s2007 enka 001 0 eng

• 020 __ |a 9780141036878

• 040 __ |a DLC |c DLC |d BAKER |d C#P

• 050 00 |a HF5438.4 |b .C43 2007

• 082 00 |a 658.85 |2 22

• 093 __ |a F713.3 |2 4

• 100 1_ |a Charan, Ram.

• 245 10 |a What the customer wants you to know : |b how everybody needs to think differently about sales / |c Ram Charan.

• 260 __ |a England : |b Penguin Books, |c 2007.

• 300 __ |a 178 p. : |c 19 cm.

• 500 __ |a Includes index.

• 505 0_ |a The problem with sales -- Fixing the broken sales process -- How to become your customer's trusted partner -- The value account plan -- Developing the value creation sales force -- Making the sale -- Sustaining the process -- Taking value creation selling to the next level.

• 650 _0 |a Sales management.

• 650 _0 |a Selling.

• 650 _0 |a Customer relations.

• 920 __ |a 242430 |z 2

• 950 __ |a SCNU |f F713.3/C469