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• 040 __ |a PUL |c PUL

• 093 __ |a C93 |2 4

• 099 __ |a CAL 022007004645

• 100 1_ |a Plunkett, W. Richard |q (Warren Richard)

• 245 10 |a Management : |b meeting and exceeding customer expectations / |c Warren R. Plunkett, Raymond F. Attner, Germmy S. Allen = |a 管理学 : 满足和超越顾客期望 / 沃伦·R. 普拉克特, 雷蒙·F. 阿特纳合, 杰米·S. 艾伦著.

• 246 31 |a 管理学 : |b 满足和超越顾客期望

• 260 __ |a 大连 : |b 东北财经大学出版社, |c 2006

• 300 __ |a x, 582 p. : |b ill. ; |c 28 cm.

• 440 _0 |a 高等院校双语教学适用教材. |p 工商管理

• 500 __ |a "'十一'五国家重点图书出版规划项目"-- Cover.

• 504 __ |a Includes bibliographical references.

• 534 __ |p Reprint. Originally published: |c South-Western, a division of Thomson Learning, c2004.

• 650 _0 |a Management.

• 700 1_ |a Attner, Raymond F.

• 700 1_ |a Allen, Gemmy.

• 700 1_ |a Plunkett, W. Richard |q (Warren Richard). |t Introduction to management. |s 8th ed.

• 920 __ |a 211010 |z 2

• 920 __ |a 211030 |z 2

• 950 __ |a SCNU |f C93/P737

• 998 __ |a PUL

• 999 __ |M zxq |m 20070312 16:44:07 |G zxq |g 20070312 16:44:21

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