MARC状态：已编 文献类型：西文图书 浏览次数：56
- 题名/责任者:
- Customer service excellence / Debra J. MacNeill.
- 出版发行项:
- Burr Ridge, Ill. : Business One Irwin/Mirror Press, c1994.
- ISBN:
- 1556239696 (recycled paper)
- 载体形态项:
- xiii, 95 p. : ill. ; 26 cm.
- 丛编统一题名:
- Business skills express series.
- 个人责任者:
- MacNeill, Debra J.
- 论题主题:
- Customer services.
- 中图法分类号:
- F713.5
- 书目附注:
- Includes bibliographical references.
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