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西文图书1.Hug your customers : love the results / F274/M681
馆藏复本:1
可借复本:0 Jack Mitchell.
Penguin, 2003.
(0) 馆藏
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西文图书2.Emotion marketing : the Hallmark way of winning customers for life / F713.5/R656
馆藏复本:3
可借复本:0 Scott Robinette and Claire Brand ; with Vicki Lenz.
McGraw-Hill, c2001.
(0) 馆藏
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西文图书3.The customer is key : gaining an unbeatable advantage through customer satisfaction / F71/L539
馆藏复本:1
可借复本:0 Milind M. Lele with Jagdish N. Sheth.
Wiley, c1987.
(0) 馆藏
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西文图书4.The solution-centric organization / F713.3/E11
馆藏复本:1
可借复本:0 Keith M. Eades, Robert E. Kear.
McGraw-Hill, c2006.
(0) 馆藏
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西文图书5.Sell the brand first : how to sell your brand and create lasting customer loyalty / F713.50/S854
馆藏复本:2
可借复本:0 Dan Stiff.
McGraw-Hill , c2006.
(0) 馆藏
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西文图书6.Marketing for keeps : building your business by retaining your customers / F713.5/F985
馆藏复本:2
可借复本:0 Carla B. Furlong.
Wiley, c1993.
(0) 馆藏
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西文图书7.World-class customer satisfaction / F713.3/B282
馆藏复本:1
可借复本:0 Jonathan D. Barsky.
Irwin Professional Pub., c1995.
(0) 馆藏
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西文图书8.The innovation edge : creating strategic breakthroughs using the voice of the customer / F715/B259
馆藏复本:2
可借复本:0 William Barnard and Thomas F. Wallace.
Omneo, c1994.
(0) 馆藏