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西文图书1.Creating value for leaders : balancing the interests of customers, employees, investors, and the... C934/M214
馆藏复本:1
可借复本:0 Gautam Mahajan.
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西文图书2.Think human : the customer experience revolution in the digital age / F713.5/D869
馆藏复本:1
可借复本:0 Olivier Duha.
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西文图书3.Brand storytelling : put customers at the heart of your brand story / Second edition. F760.5/R696-2
馆藏复本:1
可借复本:0 Miri Rodriguez.
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西文图书4.Customer relationship management / F274/M235
馆藏复本:2
可借复本:1 Urvashi Makkar, Harinder Kumar Makkar = 客户关系管理 / 乌尔瓦希·毛卡尔, 哈林德尔·库马尔·毛卡尔著.
中国人民大学出版社, 2014.
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西文图书5.Strategic customer management : integrating relationship marketing and CRM / F713.55/P346
馆藏复本:1
可借复本:0 Adrian Payne, Pennie Frow.
Cambridge University Press, 2013.
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西文图书6.Hug your customers : love the results / F274/M681
馆藏复本:1
可借复本:0 Jack Mitchell.
Penguin, 2003.
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西文图书7.What the customer wants you to know : how everybody needs to think differently about sales / F713.3/C469
馆藏复本:1
可借复本:0 Ram Charan.
Penguin Books, 2007.
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西文图书8.客户关系管理系统如何为企业创造价值 / F274/D682
馆藏复本:2
可借复本:1 董树涛著.
知识产权出版社, 2011.
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西文图书9.The customer-centered enterprise : how IBM and other world-class companies achieve extraordinary... F719/T472
馆藏复本:1
可借复本:0 Harvey Thompson.
McGraw-Hill, c2000.
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西文图书10.Sales, marketing, and continuous improvement : six best practices to achieve revenue growth and i... F713.3/S893
馆藏复本:1
可借复本:0 Daniel M. Stowell.
Jossey-Bass Publishers, c1997.
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西文图书11.Sell the brand first : how to sell your brand and create lasting customer loyalty / F713.50/S854
馆藏复本:2
可借复本:0 Dan Stiff.
McGraw-Hill , c2006.
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西文图书12.Emotion marketing : the Hallmark way of winning customers for life / F713.5/R656
馆藏复本:3
可借复本:0 Scott Robinette and Claire Brand ; with Vicki Lenz.
McGraw-Hill, c2001.
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西文图书13.Customer loyalty : how to earn it, how to keep it / New and rev. ed., 2nd ed. F274/G851-2
馆藏复本:1
可借复本:0 Jill Griffin ; foreword by Robert T. Herres.
Jossey-Bass, c2002.
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西文图书14.The one to one future : building relationships one customer at a time / F713.5/P424
馆藏复本:1
可借复本:0 Don Peppers and Martha Rogers.
Currency Doubleday, 1993.
(0) 馆藏