检索到 12 条 主题词=Customer services 的结果
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西文图书1.Supply chain management : strategy, planning, and operation / 5th ed. F274/C549.1-5
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可借复本：0 Sunil Chopra, Peter Meindl.
Pearson, c2013.
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西文非书资料2.Customer service 3rd ed. Y/F713.5/L933-3
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可借复本：0 Lucas, Robert W.
McGraw-Hill, c2005.
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西文非书资料3.Successful service operations management Y/F719/M595
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可借复本：0 Richard Metters, Kathryn King-Metters, Madeleine Pullman.
Thomson/South-Western, c2003.
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西文图书4.The customer-centered enterprise : how IBM and other world-class companies achieve extraordinary... F719/T472
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可借复本：0 Harvey Thompson.
McGraw-Hill, c2000.
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西文图书5.Customer service : building successful skills for the twenty-first century / 3rd ed. F713.5/L933-3
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可借复本：0 Robert W. Lucas.
McGraw-Hill, c2005.
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西文图书6.Customer service excellence / F713.5/M169
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可借复本：0 Debra J. MacNeill.
Business One Irwin/Mirror Press, c1994.
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西文图书7.Marketing for keeps : building your business by retaining your customers / F713.5/F985
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可借复本：0 Carla B. Furlong.
Wiley, c1993.
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西文图书8.Supply chain management : strategy, planning, and operation = 供应链管理 : 战略、规划与运作 / F274/C549
馆藏复本：5
可借复本：4 Sunil Chopra, Peter Meindl.
清华大学出版社, 2001.
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西文图书9.Customer loyalty : how to earn it, how to keep it / New and rev. ed., 2nd ed. F274/G851-2
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可借复本：0 Jill Griffin ; foreword by Robert T. Herres.
Jossey-Bass, c2002.
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西文图书10.Successful service operations management / F719/M595
馆藏复本：1
可借复本：0 Richard Metters, Kathryn King-Metters, Madeleine Pullman.
Thomson/South-Western, c2003.
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西文图书11.World-class customer satisfaction / F713.3/B282
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可借复本：0 Jonathan D. Barsky.
Irwin Professional Pub., c1995.
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西文图书12.The innovation edge : creating strategic breakthroughs using the voice of the customer / F715/B259
馆藏复本：2
可借复本：0 William Barnard and Thomas F. Wallace.
Omneo, c1994.
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